1. The ticket will be available within the Platinumlist app.
2. Tickets are non-refundable and non-changeable
3. On entry, the Customer may be required to show all of the following:
- a valid photo identification document such as original national ID, driving license, or original passport along.
- debit/credit card with that was used for purchase with matching name to ID.
- the booking confirmation email
4. Only Tickets purchased through Platinumlist are valid for admission. The venue reserves the right to refuse admission.
5. Tickets sold via third parties and other unauthorised outlets, for example, Viagogo, Dubizzle, and online auction sites, are not valid for admission.
6.It is the responsibility of the Customer to abide by the dress code set by the Event Organiser, if any.
7. If the Customer is declined entry by the Event Organiser for any reason, Platinumlist is not liable to refund the Tickets.