Karan Aujla P-Pop Culture Tour Live in Abu Dhabi

• Authorized ticketing vendors for this event is Platinumlist only.
• Do not buy tickets from unauthorized sellers to avoid counterfeit tickets and fraud.  
• Pre-Sale Only for Emirates NBD Cardholders from July 11th, 11:00 AM GST.

How can I buy tickets?

The Promoters are committed to combating unethical secondary ticketing and resale. We will be operating a names-on-tickets policy on tickets sold ONLY via Platinumlist.

Where should I buy my ‘’face value’’ tickets from?

Only buy tickets from the authorized websites: platinumlist.net

When will tickets go on sale?

Emirates NBD Pre-sale starts at 11 AM GST on 11th July 2025
General on-sale at 11 AM GST on 13th July 2024

How much are the ‘’face value’’ tickets?

The ticket prices start from 195.00 AED


What is unethical secondary ticketing and ticket resale?

Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist-approved methods and websites, thus denying real fans the chance to buy at face value.

Ticket touts and unauthorized resellers use multiple payment cards, false identities, and sophisticated computer programs (‘bots’) to buy up large amounts of tickets, which they then offer for resale at highly inflated prices.

How many tickets can I buy?

There will be a strict limit of 20 tickets per show date per person. The whole party must arrive at the same time as the Lead Purchaser holding the tickets matching their valid photo ID.

Please note that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit, or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

We want to go as a bigger group/family?

You will have to try to complete another order with another Lead Purchaser's name and card, as each person is allowed a max of 20 tickets.

Can I buy tickets as a gift?

If you want to buy as gifts then you’ll also have to attend to get your recipients into the show.

What are the entry requirements?

To gain access to the concert, you are required to download the Platinumlist App from IOS or Playstore.
The tickets will be available only in the App with Dynamic QR code.

What are the age restrictions?

Venue age restrictions are clearly displayed on the sales pages on the website.
Standing – All Ages - Anyone under the age of 12 need to be accompanied by an adult 21+ years.
Tree House category - Adult 21+ years and above only

In the unlikely event you are looking to purchase tickets on behalf of 16-18-year-olds who do not have access to a smartphone, we recommend that you attend the show with the group.

I can’t find my confirmation email?

In the first instance, please check your junk or spam folder. In a busy period, our confirmation emails can take up to 24 hours to arrive. If you still haven’t received confirmation, contact the customer services. If you are unsure which company you bought from, this is usually displayed on your credit card statement or bank statement.

I can’t access my ticket(s)?

Please make sure your phone is fully charged before you leave the house to avoid this situation.
Access to tickets will be only through the Platinumlist App.

What if I lose my ticket before the show?

Log in to your Platinumlist App account using the same method you used when purchasing the ticket.

For further assistance, WhatsApp at +9715014087688

I can’t go anymore and need to sell my ticket. What do I do?

Contact Platinumlist on the above channels. We do not guarantee that tickets can be sold back, but they will be dealt with on a case-by-case basis.

When will we receive our tickets? Dynamic QR Code

Your ticket(s) will become available as a ‘dynamic QR code’ within the Platinumlist app. For your protection, the app prevents screenshots of the QR code. Please refer to your confirmation email for information. 

Are cameras allowed?

Professional cameras (deemed as cameras with removable lenses), video, and recording equipment are strictly forbidden and will not be allowed inside the venue. Personal-use cameras and smartphone cameras are fine. No camera drop-off is available at the venue

How early should we turn up?

Please check the Platinumlist website for door opening times, and allow yourself plenty of time to get in before the start of the show.

I can’t get in with my tickets, it failed to scan and I’ve been turned away at the gates?

Don’t worry; we can try to help you. In the first instance, head to the box office, where someone will be able to help you work out what’s gone wrong. Remember, do not buy a ticket from someone you don’t know, either in person on the street OR from an unauthorized secondary ticket website. The tickets can only be used within the Platinumlist app, so anything else is fake and will not gain you entry to the show.

What else are you doing to combat the secondary market?

Your ticket(s) are linked to your account with Platinumlist. This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via official face-value return to Platinumlist (if approved), you will be refused entry to the venue.

Ticketing Terms

• Valid Ticket Required: All attendees must present a valid ticket for entry. Digital tickets must be clearly visible on mobile devices.
• Age Restrictions: Standing – All Ages - Anyone under the age of 12 need to be accompanied by an adult 21+
• No Re-entry: Strictly no re-entry once the ticket has been validated and scanned at the entrance.
• Physical ID Check: Government-issued photo ID may be required for verification. The name on the ticket must match the ID presented. 
• Unauthorized Sales: Tickets purchased from unauthorized sources will be invalid. Purchase only from official Etihad Park ticketing partners.
• Management not responsible for lost or stolen items
  
  

Venue Rules

• Outside food and beverages
• Professional cameras and recording equipment
• Selfie sticks and drones
• Weapons or sharp objects
• Illegal substances
• Laser pointers
• Large bags or backpacks
• Alcohol served only to ages 21+
• Food & Beverages: Food and drinks are available at Etihad Park. No external food or beverages allowed inside the venue.
• Smoking is allowed in designated areas.
• Cashless Venue: Etihad Park operates as a cashless venue. No ATMs available on-site.
  
  

Accessibility

• People of Determination: Wheelchair assistance available upon request. Accessible viewing platforms and restrooms available at designated areas.
• Medical Assistance: On-ground medical staff available throughout the venue.
  
  

Show Timing

• Gates open 2 hours before showtime
• Performance times subject to change without notice
• No refunds for artist cancellations beyond promoter control

 Event Guidelines

• Cultural Sensitivity: As a Desi concert featuring Hindi and Punjabi music, attendees are expected to respect cultural norms and traditions.
• Dress Code: Smart casual attire recommended. Beachwear or inappropriate clothing not permitted.
• Performance Changes: Artist lineup and performance times subject to change without notice.
• Photography: Personal photography allowed, but professional equipment requires prior written permission.
  
  

Liability & Safety

• Personal Belongings: Management not responsible for lost or stolen items.
• Right to Refuse: Management reserves the right to refuse entry or remove anyone causing disturbance or not complying with terms.
• Force Majeure: Event may be postponed or cancelled due to circumstances beyond control. Refunds subject to organizer's discretion.
• Recording: By attending, you consent to being photographed or recorded for promotional purposes.

• No Refunds: Tickets are non-refundable except in case of event cancellation.
• Major changes: partial refund at organizer discretion
• No refunds for weather conditions
• Event Changes: In case of postponement, tickets remain valid for the new date.
• Refunds processed within 30 days
• No refunds for lineup changes

UAE Laws

• All attendees must comply with UAE laws
• Illegal activities will be reported to authorities
• Drug possession: immediate ejection and legal action

• Explosive Substances
• Explosive Devices
• Firearms And Weapons
• Ammunition
• Gas Pistols & Cartridges
• Detonator Parts
• All Controlled Substances
• Projectiles/Boomerangs
• Electroshock Equipment
• Pyrotechnics/Smoke Cannisters
• Jammers/Scanners/Radios
• Radioactive/Corrosive Substances

• Professional Filming Equipment
• Food (Unless Medically Required)
• Beverages
• Laser Pointers
• Animals (Unless Required As Aid) Event Dependent
• Horns, Whistles, Vuvuzela
• Rigid Poles Or Sticks
• Signage/banners/flags
• Oversized Items And Bags
• Ambush Marketing Tools
• Drones
• Stuffed Toys
• Bottles/cans/flasks/ Any Sealable Containers
• Strollers/bicycles/scooters/segways
• Cool Boxes
• Political Items