• Disney the Magic Box is recommended for ages 3+ and above.
• All adults and children 3+ must hold a valid ticket to enter Etihad Arena.
• Children under 3 years of age (including infants in arms) will not be admitted into Etihad Arena.
• Venue doors open 1 hour before the show with access to your seats available 30 minutes before the show. Once the performance starts latecomers will be seated at the discretion of management at a suitable break in the performance. At the start of each Act, there will be an auditorium lock-out for up to 10 minutes. Please be seated before the performance start time to avoid auditorium lockouts.
• Seats in the floor seating are on the same level.
• Under 16's must be accompanied by adults 21+.
• Strictly no readmission.
• Bags larger than 30x30x15 are not permitted, no storage or cloakroom facilities are available.
• Photography or videography is not permitted at any time during the performance, including the use of phones.
• All ticket sales are final. Tickets are non-refundable, non-transferable, and non-exchangeable, and are for your personal use only.
• This e-ticket should be always kept with you and produced upon request by Arena staff.
• Validation of the ticket holder’s identity may be requested at the Gate. This could take the form of a valid photo ID & the credit card used for purchase.
• In case of cancellation or postponement of the event, the refund of this e-ticket is subject to the terms and conditions of the event organizer.
• The e-tickets are subject to the terms & conditions listed on etihadarena.ae
• All ticket sales are final.
• Tickets are non-refundable, non-transferable, and non-exchangeable, and are for your personal use only.
• Unauthorized resellers: The Arena reserves the right to cancel any tickets bought from unauthorized resellers, including through Viagogo or Dubizzle.
• This e-ticket should be kept with you at all times and produced upon request by Arena staff.
• Validation of the ticket holder’s identity may be requested at the Gate. This could take the form of a valid photo ID & the credit card used for purchase.
• In case of cancellation or postponement of the event, the refund of this e-ticket is subject to the terms and conditions of the event organizer.
• Disorderly conduct, noncompliance with security measures, violation of any rules, policies, or regulations, or unauthorized use of this ticket may result in denial of admission or removal of the ticketholder from Etihad Arena.